In what seems as a shock to Facebook, WhatsApp co-founder and CEO Jan Koum has decided to move on amid reports that he had a difference of opinion with parent company Facebook over data privacy, encryption and other issues.
Koum announced his exit from WhatsApp immediately after The Washington Post on Monday reported his plans to depart “after clashing with its parent, Facebook, over the popular messaging service’s strategy and Facebook’s attempts to use its personal data and weaken its encryption”.
“It is time for me to move on . . . I’m taking some time off to do things I enjoy outside of technology, such as collecting rare air-cooled Porsches, working on my cars and playing ultimate frisbee” Jan Koum wrote today.
Koum however obscured the fact that the disagreement was the motive behind his exit in his note that says “I’ll still be cheering WhatsApp on – just from the outside.”
Facebook CEO Mark Zuckerberg quickly commented on Koum’s Facebook post about his departure, writing “Jan: I will miss working so closely with you. I’m grateful for everything you’ve done to help connect the world, and for everything you’ve taught me, including about encryption and its ability to take power from centralized systems and put it back in people’s hands. Those values will always be at the heart of WhatsApp.”
That comment further tries to downplay the idea that Facebook pushed Koum away by trying to erode encryption. It’s currently unclear who will replace Koum as WhatsApp’s CEO, and what will happen to his Facebook board seat.
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Koum sold WhatsApp to Facebook for in 2014 for a jaw-dropping $19billion But since then it’s more than tripled its user count to 1.5 billion, making the price to turn messaging into a one-horse race seems like a steal. But at the time, Koum and co-founder Brian Acton were assured that WhatsApp wouldn’t have to run ads or merge its data with Facebook’s. So were regulators in Europe where WhatsApp is most popular.
A year and a half later, though, Facebook pressured WhatsApp to change its terms of service and give users’ phone numbers to its parent company. That let Facebook target those users with more precise advertising, such as by letting businesses upload list of phone numbers to hit those people with promotions. Facebook was eventually fined $122 million by the European Union in 2017 — a paltry sum for a company earning over $4 billion in profit per quarter.
But the perceived invasion of WhatsApp user privacy drove a wedge between Koum and the parent company. Acton left Facebook in November, and has publicly supported the #DeleteFacebook movement since.
Koum was also said to be angered by Facebook executives pushing for a weakening of WhatsApp’s end-to-end encryption in order to facilitate its new WhatsApp For Business program. It’s possible that letting multiple team members from a business all interact with its WhatsApp account could be incompatible with strong encryption. Facebook plans to finally make money off WhatsApp by offering bonus services to big companies like airlines, e-commerce sites, and banks that want to conduct commerce over the chat app.
Koum was heavily critical of advertising in apps, once telling Forbes that “Dealing with ads is depressing “. . . You don’t make anyone’s life better by making advertisements work better.” He vowed to keep them out of WhatsApp. But over the past year, Facebook has rolled out display ads in the Messenger inbox. Without Koum around, Facebook might push to expand those obtrusive ads to WhatsApp as well.